Professional Association for Customer Engagement
A trade association for the contact center and customer engagement industry, formerly the American Teleservices Association, focused on self regulation, compliance standards, certification, and advocacy on the rules governing outbound and inbound customer contact
Financial profile
Professional Association for Customer Engagement · EIN 22-2582290 · 501(c)(6)
| Fiscal year | Total revenue | Contributions | Program services | Total expenses | Net assets | Year end |
|---|---|---|---|---|---|---|
| FY2023 | $1,428,274 | $611,608 | $810,661 | $1,723,265 | $-451,978 | Dec 2023 |
| FY2021 | $697,229 | $358,870 | $338,344 | $599,340 | $189,780 | Dec 2021 |
| FY2020 | $826,364 | $429,236 | $373,417 | $713,376 | $91,891 | Dec 2020 |
| FY2019 | $1,083,184 | $472,277 | $610,647 | $1,139,030 | $-21,097 | Dec 2019 |
| FY2018 | $1,033,002 | $403,532 | $626,850 | $1,139,811 | $34,749 | Dec 2018 |
| FY2017 | $1,023,872 | $386,494 | $634,177 | $1,099,885 | $141,558 | Dec 2017 |
Figures exactly as reported. A blank cell was blank on the form. The fiscal year links to the filing.
Peer societies
Five societies Professional Association for Customer Engagement is read alongside.
CEPA
Customer Experience Professionals Association
The professional association for customer experience practitioners, creator of the certified customer…
MMA
Mobile Marketing Association
A global industry association for modern and mobile marketing, uniting brands, agencies, and technology…
26 companies named
AMA
American Marketing Association
One of the largest professional and academic communities in marketing, spanning practitioners, professors…
108 companies named
HSMAI
Hospitality Sales and Marketing Association International
The professional organization for hospitality sales, marketing, and revenue optimization professionals…
ASPA
ALOA Security Professionals Association
A community of locksmiths and physical security practitioners that certifies competence, teaches the trade…
45 companies named
Who backs PACE
Who backs Professional Association for Customer Engagement's peers, but not Professional Association for Customer Engagement
Companies named publicly by at least one of Professional Association for Customer Engagement's five peer societies, and not found in Professional Association for Customer Engagement's reviewed public records.
| Company | MMA | AMA | ASPA | Peers |
|---|---|---|---|---|
| 25th Hour Communications | Named | 1 of 3 | ||
| Abrites | Named | 1 of 3 | ||
| Acast | Supporting Partners | 1 of 3 | ||
| Adduro | Named | 1 of 3 | ||
| Adelaide | Insight Forum Session Partners | 1 of 3 | ||
| Advance Education | Named | 1 of 3 | ||
| AI Secure Inc | Named | 1 of 3 | ||
| AllCampus | Named | 1 of 3 | ||
| Allegion | Named | 1 of 3 | ||
| Allied Pixel | Named | 1 of 3 | ||
| ambioedu.com | Industry Leader Sponsors | 1 of 3 | ||
| American Key Supply | Named | 1 of 3 | ||
| Analytic Partners | VIP Partners | 1 of 3 | ||
| AppsFlyer | Supporting Partners | 1 of 3 | ||
| Archer Education | Named | 1 of 3 | ||
| asana.com | Innovation Showcase Sponsors | 1 of 3 | ||
| ASSA ABLOY Opening Solutions | Named | 1 of 3 | ||
| ASSA Technical Services Inc. | Named | 1 of 3 | ||
| atmosphere.tv | Industry Leader Sponsors | 1 of 3 | ||
| Autel US, Inc. | Named | 1 of 3 | ||
| Bandwango | Named | 1 of 3 | ||
| Banner Solutions/HL Flake | Named | 1 of 3 | ||
| Beacon Technologies | Named | 1 of 3 | ||
| Best Key Supply | Named | 1 of 3 | ||
| Blue Moon Consulting | Named | 1 of 3 | ||
| Bluefish | Insight Forum Session Partners | 1 of 3 | ||
| Boxcar | Named | 1 of 3 | ||
| Bullseye S. D. Locks, LLC | Named | 1 of 3 | ||
| Cadent | VIP Partners | 1 of 3 | ||
| Campus Reel | Named | 1 of 3 | ||
| campussonar.com | Sponsors | 1 of 3 | ||
| CampusXR | Named | 1 of 3 | ||
| canto.com | Industry Leader Sponsors | 1 of 3 | ||
| canva.com | Industry Leader Sponsors | 1 of 3 | ||
| Capture Higher Ed | Named | 1 of 3 | ||
| carnegiehighered.com | Sponsors | 1 of 3 | ||
| chronicle.com | Sponsors | 1 of 3 | ||
| Circana | VIP Partners | 1 of 3 | ||
| Claritas | Supporting Partners | 1 of 3 | ||
| clearchanneloutdoor.com | Innovation Showcase Sponsors | 1 of 3 | ||
| ClearStar Security Network | Named | 1 of 3 | ||
| collegevine.com | Sponsors | 1 of 3 | ||
| Compx Security Products | Named | 1 of 3 | ||
| Concept3D | Named | 1 of 3 | ||
| crimtan.com | Innovation Showcase Sponsors | 1 of 3 | ||
| Digital United | Named | 1 of 3 | ||
| Digital Wave | Named | 1 of 3 | ||
| digitalpulp.com | Innovation Showcase Sponsors | 1 of 3 | ||
| Direct Development | Named | 1 of 3 | ||
| Disney Advertising | Presented by | 1 of 3 | ||
| DME Delivers | Named | 1 of 3 | ||
| DORMAKABA | Named | 1 of 3 | ||
| EAB | Named | 1 of 3 | ||
| echodelta.co | Innovation Showcase Sponsors | 1 of 3 | ||
| Ecos Systems | Named | 1 of 3 | ||
| education.amsive.com | Sponsors | 1 of 3 | ||
| educationdynamics.com | Sponsors | 1 of 3 | ||
| Electric Kite | Named | 1 of 3 | ||
| Element451 | Spotlight Partner | 1 of 3 | ||
| Encoura | Named | 1 of 3 | ||
| Epicosity | Named | 1 of 3 | ||
| ERI | Named | 1 of 3 | ||
| everspringpartners.com | Sponsors | 1 of 3 | ||
| EY | Supporting Partners | 1 of 3 | ||
| Foleon | Named | 1 of 3 | ||
| Gecko | Named | 1 of 3 | ||
| Geneologie | Named | 1 of 3 | ||
| Gist | Insight Forum Session Partners | 1 of 3 | ||
| gmb.com | Innovation Showcase Sponsors | 1 of 3 | ||
| Insight Forum Session Partners | 1 of 3 | |||
| GrodMedia | Named | 1 of 3 | ||
| Halda | Named | 1 of 3 | ||
| Hannon Hill | Named | 1 of 3 | ||
| Hollon Safe Company | Named | 1 of 3 | ||
| HPC, A Hudson Lock Co. | Named | 1 of 3 | ||
| idfive | Named | 1 of 3 | ||
| IDN Global | Named | 1 of 3 | ||
| iHire | Named | 1 of 3 | ||
| IML Security Supply | Named | 1 of 3 | ||
| Infutor Data | Supporting Partners | 1 of 3 | ||
| inLighten | Named | 1 of 3 | ||
| Inside Higher Ed / Times Higher Education | Named | 1 of 3 | ||
| Jeske Hardware Distributors | Named | 1 of 3 | ||
| JMA USA | Named | 1 of 3 | ||
| KABA/KABA ILCO | Named | 1 of 3 | ||
| kanahoma.com | Sponsors | 1 of 3 | ||
| KEY DIY USA | Named | 1 of 3 | ||
| Key Innovations | Named | 1 of 3 | ||
| Keyline USA (Bianchi USA) | Named | 1 of 3 | ||
| Kindoo | Named | 1 of 3 | ||
| Kochava | Supporting Partners | 1 of 3 | ||
| KSP-Killeen Security Products | Named | 1 of 3 | ||
| KWALL | Named | 1 of 3 | ||
| Lab Security | Named | 1 of 3 | ||
| Level Interactive, Inc. | Named | 1 of 3 | ||
| LIG Solutions | Named | 1 of 3 | ||
| Lippincott | Insight Forum Session Partners | 1 of 3 | ||
| Lock Labs | Named | 1 of 3 | ||
| Lucky Line Products Inc | Named | 1 of 3 | ||
| Magellan Promotions | Named | 1 of 3 | ||
| Manaferra | Named | 1 of 3 | ||
| Marq | Named | 1 of 3 | ||
| Master Lock Company, LLC | Named | 1 of 3 | ||
| McGrath Smart Locks | Named | 1 of 3 | ||
| Mediagraph | Named | 1 of 3 | ||
| MediaValet | Named | 1 of 3 | ||
| MeetYourClass | Named | 1 of 3 | ||
| Meta | VIP Partners | 1 of 3 | ||
| mightycitizen.com | Industry Leader Sponsors | 1 of 3 | ||
| mindpowerinc.com | Sponsors | 1 of 3 | ||
| MIWA Lock Co LTD | Named | 1 of 3 | ||
| Modern Campus | Named | 1 of 3 | ||
| Moloco | VIP Partners | 1 of 3 | ||
| Motimatic | Named | 1 of 3 | ||
| Mul-T-Lock | Named | 1 of 3 | ||
| myemma.com | Innovation Showcase Sponsors | 1 of 3 | ||
| netnatives.com | Innovation Showcase Sponsors | 1 of 3 | ||
| NextGrad | Named | 1 of 3 | ||
| Niche | Named | 1 of 3 | ||
| Nobel Technology Group | Named | 1 of 3 | ||
| OHO | Named | 1 of 3 | ||
| ologie.com | Innovation Showcase Sponsors | 1 of 3 | ||
| ondeckmktg.com | Sponsors | 1 of 3 | ||
| Open Fortune | Named | 1 of 3 | ||
| pantheon.io | Sponsors | 1 of 3 | ||
| paskill.agency | Sponsors | 1 of 3 | ||
| Pathify | Named | 1 of 3 | ||
| Perion | Supporting Partners | 1 of 3 | ||
| photoshelter.com | Sponsors | 1 of 3 | ||
| Prospectus Plus | Named | 1 of 3 | ||
| q1media.com | Sponsors | 1 of 3 | ||
| Raptive | Supporting Partners | 1 of 3 | ||
| Raven Eye Consulting | Named | 1 of 3 | ||
| Ring Digital | Named | 1 of 3 | ||
| RR Donnelley | Named | 1 of 3 | ||
| S4 and Monks | Supporting Partners | 1 of 3 | ||
| Safeguard Keys | Named | 1 of 3 | ||
| Sargent & Greenleaf | Named | 1 of 3 | ||
| ScholarshipOwl | Named | 1 of 3 | ||
| Scripps | Supporting Partners | 1 of 3 | ||
| searchstax.com | Innovation Showcase Sponsors | 1 of 3 | ||
| SFFobs Inc. | Named | 1 of 3 | ||
| simpsonscarborough.com | Sponsors | 1 of 3 | ||
| Sinch | Supporting Partners | 1 of 3 | ||
| Siteimprove | Named | 1 of 3 | ||
| Slate Group | Named | 1 of 3 | ||
| smrs.global | Sponsors | 1 of 3 | ||
| Southwest Automated Security | Named | 1 of 3 | ||
| Spark451 | Named | 1 of 3 | ||
| Spectrum Reach | Supporting Partners | 1 of 3 | ||
| spokenote.com | Innovation Showcase Sponsors | 1 of 3 | ||
| Sprout Social | Named | 1 of 3 | ||
| Squiz | Named | 1 of 3 | ||
| Stage 2 Studios | Named | 1 of 3 | ||
| steeladvertising.com | Sponsors | 1 of 3 | ||
| Sullivan | Named | 1 of 3 | ||
| terminalfour.com | Sponsors | 1 of 3 | ||
| The Standard Group | Named | 1 of 3 | ||
| The Weather Company | Supporting Partners | 1 of 3 | ||
| Tongal | Supporting Partners | 1 of 3 | ||
| Transponder island | Named | 1 of 3 | ||
| UHS Hardware | Named | 1 of 3 | ||
| Umbrella Digital | Named | 1 of 3 | ||
| UniBuddy | Named | 1 of 3 | ||
| Unison Hardware | Named | 1 of 3 | ||
| US-News Education | Presenting Sponsor | 1 of 3 | ||
| Vantage Point | Named | 1 of 3 | ||
| Virtual Circuit Tours | Named | 1 of 3 | ||
| VisionPoint | Named | 1 of 3 | ||
| vivhied.com | Industry Leader Sponsors | 1 of 3 | ||
| Wattpad Advertising | Supporting Partners | 1 of 3 | ||
| Workzone | Named | 1 of 3 | ||
| wpvip.com | Innovation Showcase Sponsors | 1 of 3 | ||
| Xhorse | Named | 1 of 3 | ||
| Yes& | Named | 1 of 3 | ||
| Your-Type | Named | 1 of 3 | ||
| zerogravitymarketing.com | Sponsors | 1 of 3 | ||
| Zhagjagang Ruizheng Tool Company | Named | 1 of 3 | ||
| Zhejiang Desman Intelligent Technology | Named | 1 of 3 |
The outside view
A trade association for the contact center and customer engagement industry, formerly the American Teleservices Association, focused on self regulation, compliance standards, certification, and advocacy on the rules governing outbound and inbound customer contact
- Consensus
- Preserve
- Outward
- Operational
Their shape
The League
Far-flung, and stronger for it.
The League is a federation of many, where the value lives in the connections between its members and chapters. Its gift is reach and resilience, its challenge is holding a shared identity across all its parts.
Also reads toward The Citadel and The Parliament.
Strengths
Not an official page of Professional Association for Customer Engagement. Sociogene does not consult. Everything here comes from public sources, dated and linked. Something wrong here? Tell us what we missed.