Sociogene

Customer Experience Professionals Association

The professional association for customer experience practitioners, creator of the certified customer experience professional credential, working to establish CX as a recognized discipline with shared standards and a professional community

  • www.cxpa.org
  • Guild
  • Plymouth, MN
  • Professional and scientific society
  • Read from public sources, Jul 2026
175named by peers

Financial profile

Customer Experience Professionals Association · EIN 27-4826627 · 501(c)(6)

Fiscal yearTotal revenueContributionsProgram servicesTotal expensesNet assetsYear end
FY2023$1,387,932$0$1,386,576$1,355,461$1,386,728Dec 2023
FY2022$1,259,707$0$1,243,011$1,214,862$1,292,528Dec 2022
FY2021$1,511,900$0$1,494,777$1,317,953$1,375,633Dec 2021
FY2020$1,309,672$0$1,296,909$1,151,933$895,119Dec 2020
FY2019$1,939,490$0$1,888,917$1,672,042$606,675Dec 2019
FY2018$1,604,568$0$1,596,817$1,368,859$339,227Dec 2018

Figures exactly as reported. A blank cell was blank on the form. The fiscal year links to the filing.

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Peer societies

Five societies Customer Experience Professionals Association is read alongside.

PACE

Professional Association for Customer Engagement

A trade association for the contact center and customer engagement industry, formerly the American…

ACMP

Association of Change Management Professionals

The professional association for change management practitioners, working to establish change management as a…

93 companies named

APMP

Association of Proposal Management Professionals

The professional association for bid, proposal, capture, and business development professionals, advancing…

31 companies named

IAAP

International Association of Administrative Professionals

The professional association for administrative and office professionals, working to elevate the recognition…

16 companies named

GPA

Grant Professionals Association

An international membership community for grant professionals that advances the craft of grant research…

35 companies named

Who backs CEPA

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Who backs Customer Experience Professionals Association's peers, but not Customer Experience Professionals Association

Companies named publicly by at least one of Customer Experience Professionals Association's five peer societies, and not found in Customer Experience Professionals Association's reviewed public records.

CompanyACMPAPMPIAAPGPAPeers
2026AutogenAI_Logo_black.jpgGold Level Sponsors1 of 4
24HourCompany_LOGO.jpgGold Level Sponsors1 of 4
A-2 Norge ASProfessional1 of 4
Agate Software, Inc.Named1 of 4
Akamai TechnologiesProfessional1 of 4
ALDI U.S.Professional1 of 4
AmazonProfessional1 of 4
Archer Daniels Midland (ADM)Professional1 of 4
Ask a Program EvaluatorNamed1 of 4
Assel Grant ServicesNamed1 of 4
Auto-Owners Insurance CompanyProfessional1 of 4
Automatic Data ProcessingProfessional1 of 4
AvaapProfessional1 of 4
Avila Technologies Inc.Named1 of 4
Baker TillyProfessional1 of 4
BerryDunnProfessional1 of 4
Boyd GrantsOther Sponsors1 of 4
Burns McDonnellDiamond1 of 4
Cadmus GroupExecutive1 of 4
Caterpillar IncProfessional1 of 4
CenterPoint EnergyProfessional1 of 4
Centric ConsultingProfessional1 of 4
CGIExecutive1 of 4
Charles SchwabProfessional1 of 4
CHG HealthcareProfessional1 of 4
Clayton HomesProfessional1 of 4
Columbia Sportswear CompanyProfessional1 of 4
Compartamos Servicios SA de CVProfessional1 of 4
Conner Partners IncProfessional1 of 4
ConvergintProfessional1 of 4
COUNTRY FinancialProfessional1 of 4
CSG Government Solutions, IncProfessional1 of 4
Cushman & WakefieldProfessional1 of 4
Deltek-Logo-BLUE.jpgSilver Level Sponsors1 of 4
Demsky GroupNamed1 of 4
Desjardins GroupProfessional1 of 4
DiscoverExecutive1 of 4
Dix & EatonExecutive1 of 4
Dominion EnergyProfessional1 of 4
dragonflyeditorial.comGold Level Sponsors1 of 4
Edward JonesDiamond1 of 4
Edwards LifesciencesProfessional1 of 4
EisnerAmperProfessional1 of 4
EmeraProfessional1 of 4
Erie Insurance GroupProfessional1 of 4
Euna SolutionsNamed1 of 4
Eversource EnergyExecutive1 of 4
ExelonCorpDiamond1 of 4
ExpedienceLogo.jpgGold Level Sponsors1 of 4
Federal Grants AcceleratorNamed1 of 4
Federal Grants TrainingGPA ANNUAL SPONSORS1 of 4
Feldesman LLPNamed1 of 4
Fidelity InvestmentsProfessional1 of 4
Fit CityNamed1 of 4
Florida Power & LightProfessional1 of 4
Flowcase Logo Royal Blue.jpgGold Level Sponsors1 of 4
FluentExecutive1 of 4
FluxxOther Sponsors1 of 4
Focus Consulting Services bvbaProfessional1 of 4
Fusion AI ConsultingNamed1 of 4
GallagherProfessional1 of 4
GM FinancialProfessional1 of 4
Golub CapitalProfessional1 of 4
govdash.comDiamond Level Sponsors1 of 4
GovEagleSmall.pngDiamond Level Sponsors1 of 4
GovSignals-Logo.jpgSilver Level Sponsors1 of 4
Grant Assistant by FreeWillNamed1 of 4
Grant FrogNamed1 of 4
GrantiNamed1 of 4
Grants Office LLC (PREMIUM EXHIBITOR)Premium Exhibitor1 of 4
GrantStationNamed1 of 4
Group TogetherNamed1 of 4
Hagerty ConsultingNamed1 of 4
Harney & AssociatesOther Sponsors1 of 4
Healthtech ConsultantsProfessional1 of 4
heyiris.aiGold Level Sponsors1 of 4
Hinz Consulting (2019).pngGold Level Sponsors1 of 4
Ideagen_Strapline.jpgSilver Level Sponsors1 of 4
InstrumentlGPA ANNUAL SPONSORS1 of 4
intelligentediting.comDiamond Level Sponsors1 of 4
itiliteNamed1 of 4
J.R. Simplot Co.Professional1 of 4
Jinya HoldingsNamed1 of 4
JLLProfessional1 of 4
Kim Joyce & AssociatesOther Sponsors1 of 4
Kotter, Inc.Executive1 of 4
LaMarshExecutive1 of 4
Liberty Mutual InsuranceProfessional1 of 4
Linked by CariNamed1 of 4
loopio_sentByExhibitor.jpgPartner Level Sponsors1 of 4
LumiaNamed1 of 4
Lyrical FaithNamed1 of 4
M&T BankDiamond1 of 4
Management ConceptsNamed1 of 4
Marathon PetroleumProfessional1 of 4
Mariner InnovationsProfessional1 of 4
Markanday ConsultingOther Sponsors1 of 4
McAllister & QuinnNamed1 of 4
Merck & Co., Inc.Professional1 of 4
MetreLogo.jpgGold Level Sponsors1 of 4
MicrosoftProfessional1 of 4
Miyagi SolutionsExecutive1 of 4
MJH Grants, LLCOther Sponsors1 of 4
MNPProfessional1 of 4
Mondelez International Global HeadquartersProfessional1 of 4
Monterey, Inc.Named1 of 4
NavigateExecutive1 of 4
NextStageColorLowPadding.jpgSilver Level Sponsors1 of 4
NiSourceDiamond1 of 4
NM Grant Writers, LLCNamed1 of 4
NopnProfitPlus (PREMIUM EXHIBITOR)Premium Exhibitor1 of 4
Northwestern MutualProfessional1 of 4
One Main FinancialProfessional1 of 4
OpenAsset_logo_JuneUpdate.jpgGold Level Sponsors1 of 4
OpenGovOther Sponsors1 of 4
Pacific LifeProfessional1 of 4
PcubedProfessional1 of 4
PepsiCoProfessional1 of 4
Percipio Consulting GroupProfessional1 of 4
Pivot ConsultingProfessional1 of 4
Primera Engineers, Ltd.Executive1 of 4
ProClipse ConsultingProfessional1 of 4
procurementsciences.comPlatinum Level Sponsors1 of 4
Professional CourageNamed1 of 4
Promutuel AssuranceProfessional1 of 4
ProsciProfessional1 of 4
Public Impact AdvisorsNamed1 of 4
Puget Sound EnergyProfessional1 of 4
pwinLogoPadding.jpgGold Level Sponsors1 of 4
qorusdocs.comGold Level Sponsors1 of 4
Queen Suite CoachNamed1 of 4
Reed Smith LLPProfessional1 of 4
Reeves Intelligence by SNJNamed1 of 4
Reinsurance Group of AmericaProfessional1 of 4
Responsive Horizontal 2026.jpgPartner Level Sponsors1 of 4
RifturTransparent.pngSilver Level Sponsors1 of 4
RocheProfessional1 of 4
RocketProfessional1 of 4
RohirrimLogo.jpgDiamond Level Sponsors1 of 4
RSM LLPProfessional1 of 4
SAS InstituteProfessional1 of 4
Shipley Logo.jpgDiamond Level Sponsors1 of 4
SimatreeProfessional1 of 4
Slalom LLCProfessional1 of 4
Solve Consulting, Inc.Executive1 of 4
Sourcing by Simple Meeting SolutionsNamed1 of 4
Southern CompanyProfessional1 of 4
Spark the Fire Grant Writing Classes, LLCNamed1 of 4
SparrowGenie-Default.pngGold Level Sponsors1 of 4
Standard Insurance CompanyProfessional1 of 4
State Farm InsuranceProfessional1 of 4
Steele RecruitingNamed1 of 4
strategicgrowthpartners.comDiamond Level Sponsors1 of 4
strategicproposals.comGold Level Sponsors1 of 4
SuncorpProfessional1 of 4
TeamBondingNamed1 of 4
Texas Mutual InsuranceProfessional1 of 4
The Hanover Insurance GroupProfessional1 of 4
The Timken CompanyProfessional1 of 4
TJXProfessional1 of 4
TopgolfNamed1 of 4
TROOPNamed1 of 4
UKGExecutive1 of 4
UnanetLogoHor.jpgPlatinum Level Sponsors1 of 4
Unfunded ListNamed1 of 4
UplandQvidian200.jpgPartner Level Sponsors1 of 4
USAAProfessional1 of 4
VertivProfessional1 of 4
visiblethread.comPartner Level Sponsors1 of 4
WeaverNamed1 of 4
Wellmark Blue Cross and Blue ShieldProfessional1 of 4
wickedpoint.comSilver Level Sponsors1 of 4
Winning Strategies Washington, LLC (WSW)Named1 of 4
Witt O'Brien'sNamed1 of 4
Zoom GrantsSTRATEGIC PARTNER1 of 4

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The outside view

The professional association for customer experience practitioners, creator of the certified customer experience professional credential, working to establish CX as a recognized discipline with shared standards and a professional community

  • Consensus
  • Build
  • Inward
  • Volunteer

Their shape

The Guild

Where mastery is the price of belonging.

The Guild is the keeper of a craft and its standards, where belonging means meeting a real bar. Its gift is depth and trusted expertise, its challenge is opening up to newcomers and new ways.

Also reads toward The Citadel and The Village.

Strengths

→Deep loyalty and a strong sense of belonging.
→Standards and credentials carry real weight.
→Expertise and trusted credential in the field.

Not an official page of Customer Experience Professionals Association. Sociogene does not consult. Everything here comes from public sources, dated and linked. Something wrong here? Tell us what we missed.